I would like to offer a very warm welcome to Severn Heights; our family-owned care home in the beautiful village of Callow End - at the heart of rural Worcestershire..
Severn Heights is a beautiful property with scenic views of the rolling hills that draw in residents from across Worcester & Hereford.
We are delighted to have you with us, and our dedicated team is here to ensure your transition is smooth and comfortable. We pride ourselves on our warm, caring environment where your dignity, your independence, and your preferences are paramount. Our mission is to provide high-quality person-centered care.
Our dedicated activity coordinators offer a variety of meaningful activities that will keep you entertained and support your well-being; both mental & physical. And I hope you'll enjoy them in the wide range we offer; from contrasting lounges and our activity Hub to the reading lounge or our landscaped gardens.
We promise to work with you and your family to create a care plan that reflects your personal choices and meets your unique social, cultural needs.
We have a policy of open communication so don't hesitate to let us know your preferences on any topic. Our team members are here to listen and my door is always open should you have any questions or suggestions.
Life at Severn Heights is centred on our residents, but there are many people who contribute to making life at the home so unique.We understand the important contribution that friends and family make to life at the home. As such, there are several private areas that friends and family can spend time together including the day room and the attractive conservatory. This open culture contributes to the friendly and welcoming atmosphere found at the home.
Mealtimes are an important aspect of life at Severn Heights and they are designed to be flexible and enjoyable. We use fresh, seasonal ingredients to offer a variety of tasty meals and accommodate dietary requirements as well as individual preferences. Our Activities Coordinator works closely with residents and relatives to develop a varied programme of activities and events throughout the year, including our popular summer fete.
“On behalf of the family I would like to thank the staff, residents and friends of Severn Heights for the care and love given to our mother.”“
Just to say thank you so much for helping to make my mum’s birthday celebration so special.It was really very thoughtful of you to let us have the dining room and outside seating and to decorate the room and provide such wonderful food - a day to remember!”
“Thank you so much to all the staff at Severn Heights who have been involved to date with my mother’s transfer to the home and for welcoming us too!”
“Thank you all for the kindness and help you have given me during my stays at Severn Heights, I really do think that you’re all marvellous.”
Our ethos is simple; to provide outstanding care in a relaxed and friendly environment.
Each of our residents and their loved ones can trust that the person-centred care they receive will be delivered with kindness,thoughtfulness and dignity, in a safe and welcoming home.
The living accommodation is provided over two floors, with a variety of daily living spaces available including a sitting room,a dining room, a family day room and a conservatory.
Residents’ bedrooms are comfortable and well equipped with TV points, wifi access and a nurse call system. We encourage residents to personalise their bedrooms with items of furniture and treasured belongings so that it feels familiar and personal to them.
Many of the rooms offer picturesque views across the Worcestershire country side and our extensive landscaped gardens,which provide a peaceful place to enjoy the attractive surroundings, including a delightful walled garden.
